Out of the Drama Triangle

In my previous post about the Art of Conflict and Collaboration, I described the Drama Triangle and the different roles people can take during the dialog. In addition, I mentioned that people can move between the three different roles (persecutor, rescuer and victim) during the dialog. The question now is: What to do in case there is a conflict and therefore a dialog? How to arrive to a collaborative situation? (more…)

SOFTEC2012 – The Art of Conflict and Collaboration

The first tutorial I attended at SOFTEC2012 is “The Art of Conflict and Collaboration” by Mette Bruhn-Pedersen and Brian Robinson. The tutorial was really interesting and so beneficial to me.

The main lesson I learned from the tutorial was the Drama Triangle. This triangle helps to learn your own and other other party’s behavior during a conflict. (more…)

About SOFTEC2012

It was a great opportunity for me to attend Software Testing Conference (SOFTEC2012) organized by the Malaysian Software Testing Board (MSTB) at Hotel Istana in Kuala Lumpur, Malaysia. The event was in the period 10 – 12 July, 2012. (more…)

Testing Quote of the Week 11

“Actual tests are part of planning too. At least, they can be, if done consciously.” ~ Shmuel Gershon.

Why Testers Miss A Bug

In my previous post, I mentioned about the case were testers are blamed due to missing a bug. However, just throwing the blame on testers without looking thoroughly at the reasons and causes behind missing those bugs is totally not fair. Sure there will be some cases where some constrains affecting testing team which result in missing bugs.

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